I arrived at 6:45 the Nope I can’t go to hell satan still has satan still has a restraining order against me shirt next morning and saw that the place was already open and that there were 5 customers waiting in line at the cash register. I had other errands to run so when my turn came I asked the cashier if I could schedule something for later in the morning, around 9 AM or so. She told me that they did not make appointments and that customers were taken on a first-come, first-served basis, She told me that if I left I would go to the back of the line when I returned. So I went to the waiting room and began to wait for my turn to come up. Around 8 AM a man came in and gave the cashier his name. She took his keys and called on of the guys working on cars over. I watched as the guy pulled the man’s car in and lifted the hood. I went over to the cashier and asked her what was going on. She said the man had an appointment for 8 AM.
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I look at her in disbelief and said, “You just told me a Nope I can’t go to hell satan still has satan still has a restraining order against me shirt hour ago that it was first come, first served, and there were no appointments”. She grinned and said, “Prove it.” I asked to speak to the department manager and she told me he didn’t work on Saturday. I asked her if that was true or if she was lying again, and she just grinned. So I went to the front of the store and asked to speak to the store manager. He told me that the auto center was a separate entity and that they set their own rules. As such, he told me that I could, either, wait my turn or leave. It was completely up to me. I opted to leave. I also sent a complaint letter through the company website. Several days later I receive an email apologizing for the “confusion” that occurred during my last visit along with a voucher for 10% off my next online purchase.